Using a Learning Management System (LMS) to Deliver Standardized Training to the Right People at the Right Time

 

In a recent survey of Fortunate 500 firms, it was found that 91% of those firms provided training for middle management and 75% of those firms provided training for their sales force.  It is not surprising then to find out that industrial corporations spend in excess of $40 billion a year on training programs. 

 

There can be no doubt that training has become an extremely important element in any successful business initiative.  What has been in doubt, however, is what the best way to provide the needed training is.  Unfortunately, although billions of dollars have been spent on training, billions of dollars have not been spent on successful training.  Corporations are now beginning to understand that there is a difference between training and successful training. 

 

Let’s look at what constitutes successful training and then we’ll look at the best way to achieve a successful training program.  While it would be impossible to list every item necessary for successful training, below are the top five basic core foundations that must be present:

 

  • Applicability – you must provide training that is applicable to the trainee.  Training an employee to speak Spanish prior to his relocation to France is not applicable.  The training needs to directly address the necessary knowledge, skills and abilities of the particular employee or job that need to be trained to be applicable.
  • Consistency – training must be consistent over time to be effective.  Different instructors, tools or locations can many times lead to inconsistency of training. 
  • Accountable – training programs must be accountable for learning having occurred.  Too many training programs are only held accountable to whether the trainees enjoyed the training or “felt” they had learned something.  Today, training programs need to be able to show that actual learning has occurred rather than just good feelings.
  • Timely – training needs to be delivered in a timely fashion.  In order to maximize training, employees need to be able to take the newly learned information and immediately start implementing that information into their daily work tasks.  Delay between training and implementation will result in decay of learned information.
  • Trackable – it is necessary for your organization to know which employees have been trained on which skills.  By tracking training results, your organization will always now what has been accomplished and what still needs to be accomplished.  In addition, this tracking information can be used for promotions within your organization as well.

 

This “Top Five” list should give you some sort of idea of the basic things, which are often overlooked, that need to be present to help your training program be successful.  The question then becomes, “How do I start making our training program more successful?”  The answer that has worked for many of today’s leading organizations is a learning management system (LMS).  Learning management systems have been found to be a cost effective way for many organizations to develop and maintain successful training programs.  Returning to our “Top Five” list, let’s see how a learning management system can accomplish those goals.

 

ü      Applicability – a LMS can deliver specific courses or suites of courses directly at the employee level, job level, or organization level thus guaranteeing that the necessary information is getting to the appropriate person or group.

ü      Consistency – by having the LMS provide the training, the course material and the way in which it is presented is consistent every single time that it is delivered.  The training program never changes until you want it to change. 

ü      Accountable – robust LMS systems have testing components built into the system itself that can ascertain whether or not learning has occurred.  This accountability can be accomplished through pre and/or post tests on the material, all the way through surveying trainee managers to determine if the trained skills are being seen on the work floor.  In addition, many LMS systems have a survey tool included so that you organization can still gather the “feel good” information as well.

ü      Timely – once courses have been loaded into the LMS, they are ready whenever the trainee is ready.  By using a LMS, training can be delivered 24 hours a day/7 days a week.  A LMS brings new meaning to “just in time” training, training can be delivered immediately prior to its need.

ü      Trackable – the main difference between a learning management system and a content deliver tool is the LMS’s ability to track training results.  Reporting is available that will allow your organization to determine (in mere seconds) which employees have completed a single course all the way through an entire suite of training courses. 

 

When you are considering how to improve your training program, consider implementing a learning management system tool into your organization.  Typical long-term benefits associated with the implementation of a LMS are:

 

  • Reduction in training costs with a strong reduction in traveling costs associated with training
  • Reduction of time between training and results
  • Increase in consistency across training
  • Increase in learning due to interactivity of training

 

For More information please contact ELSOS at 760-438-1741 or sales@elsos.com