OHIO — Gov. Mike DeWine, R-Ohio, on Monday appointed Andy Wilson as the interim Ohio attorney general following the resignation of current Ohio Attorney General Dave Yost. Wilson is a graduate of Wright State University, University of Dayton school of ...

WASHINGTON, UNITED STATES — Contact centers are rejecting the dominant AI layoff narrative reshaping global business, with 85% of service and support leaders expanding human agent responsibilities rather than cutting jobs, according to a new Gartner survey of more than 320 ...

New York City has finalized a sweeping “SHIELD” debt collection rule that significantly tightens requirements for creditors and third‑party agencies and goes beyond FDCPA/Reg F; it is scheduled to take effect September 1, 2026. Big picture and timing The rule ...

By enacting Senate Bill (SB) 546, Oklahoma has become the 20th state to adopt comprehensive consumer privacy legislation. This new law continues the trend among states toward heightened transparency, consumer choice, and accountability required of businesses that collect, process, use, ...

The FCC is implementing stricter KYC rules for telecom service providers. Carriers may be penalized based on the number of spam calls originating from their networks. It is also cracking down on foreign manufacturers utilizing loopholes to sell equipment in ...

Yes. Across multiple empirical studies, fintech adoption is associated with higher lending efficiency in banks—mainly via faster, cheaper, and more accurate credit intermediation—though there are trade‑offs around liquidity, implementation risk, and heterogeneity by bank type. What “lending efficiency” means Lending ...

Failing to pay hospital bills in the United States can immediately reduce credit scores by 50 to 120 points after being reported to collection agencies. While paid medical debts or those under $500 no longer appear on Experian, Equifax, and ...

Redwood Credit Union has re-elected three volunteer officials to its board of directors for the 2026-2029 term: Debra Watts, David Gouin and M. Christina Rivera. Watts has been an RCU volunteer since 1976 and has held a variety of positions ...

US consumer prices continued their rapid ascent in April as the war in Iran pressured global fuel and food costs, government data released Tuesday showed. The Consumer Price Index for April showed prices were 3.8% higher than a year ago ...