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TransUnion (NYSE: TRU) has expanded its partnership with Truework to enhance mortgage lending services through their TruVision™ Income and Employment Verification solution. The system provides comprehensive verification of income and employment (VOI/E) information via TransUnion API, featuring:
- Access to 48M+ active employee records for instant data verification
- Consumer-permissioned payroll covering 90% of US employers
- Automated HR department outreach
- 75% average completion rate
This expansion follows similar implementations in rental screening and auto lending. TransUnion is implementing a phased rollout including integrations with loan origination systems, point-of-sale systems, and GSE certifications, with an early adopter program available for mortgage and home equity lenders.
- Expanded market reach into mortgage lending sector
- High 75% completion rate for verification process
- Large database coverage with 48M+ active employee records
- 90% coverage of US employers through payroll system
- None.
Insights
TransUnion’s expanded partnership with Truework represents a strategic expansion in the mortgage services segment amid expectations for increased origination activity. The collaboration enhances TRU’s verification capabilities through an integrated solution that streamlines the previously fragmented income/employment verification process.
The technology integration combines multiple verification methods through a single API call, featuring an impressive 75% average completion rate and coverage of 90% of US employers. This positions TransUnion to capture additional revenue streams within the mortgage origination value chain, a key growth sector in their financial services portfolio.
This partnership advances TransUnion’s broader strategy of creating integrated data solutions that simplify complex verification processes. By adding verified income and employment data alongside credit information and undisclosed debt monitoring, TransUnion strengthens its competitive positioning against rivals like Equifax and Experian in the mortgage services sector.
The phased rollout approach with loan origination systems and GSE certifications demonstrates disciplined implementation. With mortgage originations projected to increase, this timing allows TransUnion to scale its mortgage services when lenders most need efficiency improvements, potentially driving both adoption rates and profit margins in a segment that typically delivers higher-than-average returns.
TransUnion’s expanded Truework integration represents a significant technical advancement in mortgage lending automation. By consolidating fragmented verification methods into a unified API solution, TransUnion addresses a critical pain point in mortgage underwriting workflows.
The technical architecture employs a sophisticated verification waterfall that intelligently routes verification requests through multiple channels: instant database verification (covering 48M+ employee records), consumer-permissioned payroll integration (90% employer coverage), and automated HR department outreach. This multi-channel approach delivers an impressive 75% completion rate, substantially higher than industry averages.
From an implementation perspective, TransUnion’s phased rollout strategy through loan origination systems and point-of-sale platforms indicates thoughtful technical integration planning. This approach prioritizes seamless workflow adoption over immediate market penetration, which typically yields better long-term results in the mortgage technology ecosystem.
The combined income/employment verification alongside TransUnion’s existing credit and undisclosed debt monitoring creates a powerful unified data platform that can significantly reduce origination cycle times. With mortgage lenders facing cost pressures and efficiency demands, solutions that eliminate verification bottlenecks while maintaining compliance with GSE requirements represent substantial operational value that will likely drive strong adoption rates among mortgage originators.
TruVision™ Income and Employment Verification (Powered by Truework) provides mortgage lenders a robust and efficient verification solution
CHICAGO, March 04, 2025 (GLOBE NEWSWIRE) — TransUnion (NYSE: TRU) announced today an advancement of its partnership with Truework, a leading income and employment verification provider. The collaboration will now allow mortgage lenders more encompassing and reliable access to the verification of income and employment (VOI/E) information they need to accelerate underwriting while minimizing costs.
TruVision™ Income and Employment Verification (Powered by Truework) enables a comprehensive income and employment verification waterfall now available via the TransUnion API. This follows the recent launch of a similar TransUnion solution, also powered by Truework, for purposes of rental screening and builds upon the existing availability of the solution for auto lending.
“With mortgage originations expected to rise this year, lenders more than ever will need efficient tools and resources for streamlined income and employment verification,” said Satyan Merchant, senior vice president and mortgage business leader at TransUnion. “TruVision Income and Employment Verification provides lenders with access to these major verification methods in one single solution.”
With TruVision Income and Employment Verification, lenders have access to major verification methods — orchestrated together in a single solution with an industry-leading 75% average completion rate. This includes instant data for 48M+ active employee records, consumer-permissioned payroll which covers 90% of US employers, and automated outreach to HR departments and third-party providers.
“We are excited to provide mortgage and home equity lenders with access to this new income and employment verification solution that can save them time and money while reducing errors along the way,” said Liz Pagel, senior vice president and global head of alternative data at TransUnion. “Through the integration of Truework’s best-in-class solution, we are getting closer to our vision that through one API call, mortgage lenders can receive credit, verified income and employment, and other critical solutions like undisclosed debt monitoring, which can help streamline the underwriting process.”
Ethan Winchell, president and co-founder at Truework, added, “We are excited to power the end-to-end verification experience for TransUnion’s TruVision™ Income and Employment Verification product, and to bring speed, transparency, and high report completion to TransUnion customers. For Truework, this integration opens the doors for many new exciting markets where customers need income and employment data.”
TransUnion is conducting a phased rollout of the new solution including integrations with loan origination systems, point-of-sale systems and GSE certifications. Mortgage and home equity lenders interested in piloting the solution are encouraged to contact tu_mortgage@transunion.com or their TransUnion representative to join its early adopter program.
About Truework
Truework is the leading platform that solves income and employment verification pain points for mortgage lenders. Powered by automation and machine learning, Truework removes the complexities of managing multiple verification vendors in-house by replacing traditional and manual efforts and delivering comprehensive, vetted, and accurate verification reports. With Truework’s industry-leading 75% completion rate, mortgage providers achieve cost savings of up to 50%. To learn more, visit truework.com.
About TransUnion (NYSE: TRU)
TransUnion is a global information and insights company with over 13,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world. http://www.transunion.com/business
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