DCM Services Welcomes Todd Volkers as Vice President of Business Development

Minneapolis, MN, March 31, 2025 – DCM Services, the industry leader in estate account resolution, is excited to welcome Todd Volkers as Vice President of Business Development. With an impressive track record in the accounts receivable management industry, Volkers brings extensive expertise, strategic vision, and a deep understanding of business growth and client relations.

Volkers joins DCM Services from OPTIO Solutions, where he played a pivotal role in driving business development initiatives and fostering strategic partnerships. His career spans over 30 years in financial services, collections, and customer engagement, where he has consistently delivered strong results in revenue growth, client acquisition, and relationship management.

Throughout his career, Volkers has been recognized for his ability to develop and implement innovative business strategies that align with market trends and evolving client needs. His leadership skills, combined with a data-driven approach to problem-solving, have made him a respected figure in the industry.

“We are thrilled to welcome Todd to the DCM Services team,” said Tiffany Jansen, Chief Revenue Officer of DCM Services. “His deep industry knowledge, strategic mindset, and passion for building strong client relationships make him a perfect fit for our company. We are confident that his leadership will further strengthen our business development efforts and continue driving our success.”

In his new role, Volkers will be responsible for expanding DCM Services’ market presence, strengthening client partnerships, and identifying new opportunities to enhance the company’s suite of services. His expertise will be instrumental in supporting DCMS’ mission of providing compassionate, compliant, and effective estate account resolution solutions.

About DCM Services:

Minneapolis-based DCM Services is the industry leader in estate and specialty account resolution services, maximizing the value of client portfolios across various industries, including financial services, healthcare, auto, retail, telecom, credit unions, government, and utilities, through innovation and performance. Its recovery solutions offer a full range of services, from proprietary web-based solutions to full outsourcing, maintaining an unmatched spectrum of innovative solutions that increase recoveries, protect brand value, and enhance survivor relationships – with respect and sensitivity. For more information on all DCM Services’ offerings, please visit www.dcmservices.com.

Media Contacts

Tiffany Jansen

DCM Services, LLC

tiffany.jansen@dcmservices.com